When the project is completed, the project team transfers all of the project elements and their documentation to the DELMIA Ortems  support service to ensure the solution is operated optimally.

Our maintenance and support service offer is essential after the software rollout phase to ensure users receive faultless support.

The aim of these services is to let users maintain their solution in operating order, and to upgrade it based on changes they are confronted with in their markets and their organizations.

DELMIA Ortems offers the following continuous improvement services:

  • Software maintenance
  • Solution maintenance
  • Solution improvement
  • Rollouts

The DELMIA Ortems support center is comprised of leading experts who deliver all of our maintenance services, assisted internationally by our world partners.